Effective as of: 7 de octubre de 2026

At Vargo we respect your privacy. This Policy explains what personal data we process, for what purpose, and what rights you have — whether you visit our pages or use the Vargo platform.

1. Data controller

The data controller is Vargo. To exercise your rights or ask a privacy question, you can reach us at it@vargohub.com.

2. Data we process

Contact data: name, company, email address and phone number when you request a demo, subscribe to a plan, or get in touch with us.
Account data: credentials, role, preferences, and your activity log within the platform.
Billing data: whatever is needed to process payments through our provider; we don't store full card numbers.
Usage data: pages visited, device and browser type, collected through cookies and analytics tools.
Data managed by the Customer: the information each company uploads to the platform about its own customers, products and operations. In these cases Vargo acts as a data processor on behalf of the Customer.

3. Purposes and legal basis

We process data to: (a) provide, maintain and improve the platform — performance of the contract; (b) handle requests for information and support — your consent or pre-contractual steps; (c) send service communications and, if you authorize it, marketing communications — consent or legitimate interest; and (d) comply with legal and accounting obligations. We do not sell personal data, nor do we use it for automated decisions with legal effects.

4. Recipients

We only share data with providers that help us operate (cloud hosting, payment processing, messaging, email and analytics), who act as processors under contract and solely on our instructions. We may also disclose data to authorities where a legal obligation requires it.

5. International transfers

Some providers may host information outside of Guatemala. In those cases we apply appropriate contractual and security safeguards to protect the data.

6. Retention

We keep contact and account data for as long as our relationship with you lasts and, afterward, for the applicable legal retention periods. Customer Data is retained for as long as the contract is in effect and for a reasonable period afterward for export, after which it is deleted or anonymized.

7. Security

We apply technical and organizational measures to protect information: an isolated data space per company, role-based access control, two-factor verification, encryption in transit, and regular backups.

8. Your rights

You can request access to, correction of, deletion of, restriction of, or objection to the processing of your data, as well as its portability, by writing to it@vargohub.com. If your data is part of the information managed by a Customer company, direct your request to that company; we will assist them as a processor.

9. Cookies

We use our own and third-party cookies needed for the site to work and to measure its use in aggregate. You can manage or block them from your browser settings; some features may be affected.

10. Changes to this Policy

We may update this Policy to reflect legal or service changes. We will publish the current version on this page along with its effective date.